Shipping Policy

We aim to process and dispatch all orders as quickly as possible.

Order Processing

Orders are generally processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once your order has been dispatched, delivery usually takes 3–7 business days, depending on your location and courier service.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation with tracking details, where available. You can use the tracking information to check your order status.

Delays

Delivery times may occasionally be affected by circumstances beyond our control, such as courier delays, weather conditions, public holidays, or incorrect/incomplete delivery information.

Incorrect Address

Please make sure your shipping address and contact information are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Missing Packages

If your package arrives damaged or appears to be missing, please contact our customer support as soon as possible with your order details and relevant photos/videos.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our Contact Us page.